Subscriptions are handled by gateways. A payment gateway must handle subscription plan support in order to establish a Commerce subscription for a user.
Because not all gateways support subscriptions via API, Commerce does not allow creating new subscription plans on the gateway. Support for this must be added by a plugin.
Once you’ve added a payment gateway that supports subscriptions, you can then navigate to Commerce → Settings → Subscription Plans to set up subscription plans.
Subscription support across gateways
craftcms/commerce-stripe gateway supports subscriptions. If you need subscriptions for another gateway that supports them, a plugin first must be created that implements that gateway.
Commerce has the following subscription statuses:
activeif a subscription is within a paid billing cycle, even if it’s set to cancel at the end of the current billing cycle.
canceledif a subscription is outside of a paid billing cycle and was canceled by the user.
expiredif a subscription is outside of a paid billing cycle and was marked as such by the gateway, either because it exhausted a fixed number of billing cycles or a payment failed.
trialif a subscription is within the set amount of trial days from the beginning of the subscription.
In case more than one subscription status could be applied, the order of precedence is
You create a subscription by subscribing a user to a subscription plan. As you are subscribing a user, it is possible to pass parameters for the subscription. All subscription gateways must support a
trialDays parameter at minimum.
Changing a subscription’s plan
Depending on the gateway, it might be possible to switch subscription plans. Please consult the gateway plugin’s documentation to see if it supports changing a subscription plan.
Canceling a subscription
Depending on the gateway, canceling subscriptions supports different options. Please consult the gateway plugin’s documentation to see if it supports canceling a subscription.
Deleting subscriptions or plans
Not all gateways permit deleting subscription plans. Some gateways allow it and preserve all existing subscriptions, while others do not. Regardless of individual gateway support, we recommended against deleting a subscription plan on the gateway because it might result in the loss of historical data.
Commerce will attempt to delete all local subscription plans when a gateway is deleted. If any subscription—even an expired one—exists for a given plan, deletion will be prevented. Likewise, Commerce will prevent deleting a user that has active or expired subscriptions.